Are you an experienced Credit Control professional with a passion for delivering exceptional customer service? Join Cotteswold Dairy, one of the UK’s leading independent, family-owned dairies, and become a vital part of our Finance Team, providing maternity cover for ten months.
Summary
Days worked: Monday - Friday
Hours: 37.5 hours per week across five days
Shift Times: 0900 - 1700
Why Join Us?
At Cotteswold Dairy, we value teamwork, empathy, and a shared commitment to excellence. By joining our team, you’ll be part of a company that prioritizes its employees and customers, ensuring we remain the first choice for both.
The Role
As a Credit Control Administrator, you will play a key role in managing the company’s accounts receivable processes. Your main responsibilities include:
- Facilitating debt collection and improving the debtor aging profile.
- Reviewing and reporting aged debt.
- Managing customer accounts and reconciling invoices.
- Liaising with sales managers and depot staff to ensure efficient debt collection.
- Handling unallocated cash amounts and resolving account queries.
- Maintaining accurate records of chasing activity and client communications.
- Providing account information to internal departments and assisting with reception duties as required.
What We’re Looking For
Essential Skills:
- Proven experience in credit control with a good understanding of accounting processes.
- Strong communication skills, both verbal and written, with a professional and clear telephone manner.
- Exceptional organizational skills, attention to detail, and the ability to prioritize tasks under pressure.
- A proactive, positive attitude with high levels of commitment and flexibility.
- Excellent interpersonal skills and the ability to build strong client relationships.
- Competence in Microsoft Office, particularly Excel, and accounting software.
Desirable Skills:
- Knowledge of the dairy industry or similar retail business.
- Familiarity with financial and legal regulations impacting company policies.
Join Cotteswold Dairy Today!